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We stand behind our products 100%. If for any reason you are not satisfied with your purchase, please call us and let us know within 1 Day the first 24hrs. We don't offer any refunds on our products as they are perishable by nature. We offer replacements only. There would be a $39.99 cancel fee on all orders.
Freshness Guarantee - We back all of the selections on this web site in this catalog with a freshness guarantee. If, for any reason, the arrangement does not meet your expectations for freshness call us within 24hrs, and we will replace it. (Spring and seasonal flowers, which have a natural short vase life, are excluded.)
If there is a Question of quality of the flowers
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